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Fort Thomas’ Highlandspring receives statewide recognition for outstanding care and quality

At a recent statewide quality awards banquet held at the Galt House, Highlandspring of Fort Thomas received awards and recognition by the Kentucky Association of Health Care Facilities (KAHCF) and the Kentucky Center for Assisted Living (KCAL) for outstanding care and quality.

“We are so proud of Highlandspring as a “back to back” award winner. Highlandspring and our Team Members are a valuable part of our community, this “Best of Kentucky” award recognizes their contributions and results,” said Carespring COO, John Muller.

The Best of Kentucky – Nursing and Rehabilitation honorees were selected based on CMS star ratings of four or higher as well as high marks on satisfaction surveys of residents and families. Highlandspring was among the Honorees.

Sarah Phelps, a nurse at Highlandspring of Ft. Thomas was honored for nursing excellence, receiving the Nursing Care Award.  

“Sarah is an outstanding clinician who has grown and developed. She cares deeply for the patients she serves. Highlandspring is so blessed to have her on the team and thankful Sarah embodies the ideals of a “career in care,” said Muller.
More than 700 long-term care providers met during the annual meeting of the association, energized by general sessions challenging them with strategies to cope with stress on the job, hiring and retaining quality staff, and breakout sessions on a variety of issues facing long-term care providers. The Association honored 23 facilities with the Best of Kentucky – Nursing and Rehabilitation Award.

Established in 1954, the Kentucky Association of Health Care Facilities (KAHCF) is the trade association that represents the proprietary and nonproprietary nursing facilities and personal care homes across the Commonwealth. Kentucky Center for Assisted Living (KCAL) was established in 2018. One of the state affiliates of the American Health Care Association/National Center for Assisted Living, KAHCF/KCAL provides a wide variety of services to member facilities including legislative and regulatory activities, professional development, statewide recognition programs, publications, media relations, research, and advocacy relations.

Highlandspring is part of the Carespring family of facilities. Carespring is one of the largest, regionally owned and managed health care providers in the Greater Cincinnati area, operating 13 facilities in Ohio and Kentucky. The company provides senior living, nursing care, rehabilitative care, respite care, Hospice and Alzheimer’s care. Proudly serving patients in the finest of physical environments, Carespring has received Top Workplaces Award in 2017, 2018 and again in 2019.

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