A nonprofit publication of the Kentucky Center for Public Service Journalism

New transit app with EZFare lets bus riders plan, pay and track commute, works with TANK, Metro, BCRTA

Plan. Pay. Track. It’s just that simple with the new EZFare feature in Transit App rolling out Oct. 23 to serve Metro, Transit Authority of Northern Kentucky (TANK) and Butler County Regional Transit Authority (BCRTA) riders.

The agencies have partnered with Transit App – the leader in real-time transit tracking and Masabi, which specializes in mobile ticketing to create the new EZFare feature within the Transit App, making it a one-stop-shop for transit users across the region.

Transit App with EZFare allows riders to:

• Plan their trip across three transit systems

• Pay their fare using their smartphone – no need for exact change

• Purchase tickets and store them for future use

• Track their bus in real-time

• Purchase the new $5 Metro/TANK day pass, which allows for unlimited rides all day across both transit systems

The Transit Authority of Northern Kentucky is an integral part of the Northern Kentucky community, serving Boone, Campbell, and Kenton counties as well as downtown Cincinnati for more than 40 years. Nearly 4 million passengers each year rely on the more than 100 TANK buses throughout the region to get them where they need to be. TANK is on the web at www.tankbus.org.


“With the launch of the regional app, we’ve also launched a new pass to make regional travel between TANK and Metro easier and more affordable,” said Andrew Aiello, TANK General Manager. “A $5 Metro/TANK Day pass is now available on the app, valid for travel on any TANK route and within Metro Zone 1. 

The EZFare feature within Transit App concept was developed for NEORide, which is composed of 13 public transit agencies across Ohio and Northern Kentucky dedicated to the development and promotion of regional public transportation services. NEORide partners include BCRTA, Laketran, Lancaster-Fairfield Public Transit, Medina County Public Transit, Akron METRO, PARTA, SARTA, SORTA (Metro), TARTA, WRTA and TANK.

“This app creates new opportunities for better regional mobility,” said Aiello. “We’re excited to be a part of the project and look forward to being able to offer passengers better, easier and more convenient payment options.”

The Transit App is free and available on iOS and Android smart phones.

The new app will replace Metro’s existing Cincy EZRide App, which will stop selling Metro tickets on Oct. 23. Riders with tickets in their Cincy EZRide wallets after Oct. 23, will have until June 30, 2020, to use those tickets.

To learn more about the app visit www.go-metro.com/transitapp or www.tankbus.org/fares/mobile-ticketing.

“This new all-in-one app makes riding Metro, TANK and BCRTA easier than ever,” said Darryl Haley, Metro’s Interim CEO. “It’s just one of the many ways we’re working to reinvent Metro to better serve our customers by providing rider-requested amenities that enhance our service and takes the guesswork, such as ‘what bus do I catch, how much is fare and when is my bus coming?’ out of using transit.”

Metro, TANK, and BCRTA will host an app launch celebration on Oct. 23 on Government Square with app demonstrations, giveaways, prizes and free food for customers. Activities will take place between 6:30-8:30 a.m., 11 a.m.-1 p.m. and 3:30-5:30 p.m.

Customers who download the Transit App and purchase a pass of any amount between Oct. 23-25 will receive a free $5 Metro/TANK Day Pass in their app wallet.


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