A nonprofit publication of the Kentucky Center for Public Service Journalism

TANK comes to rescue after Handivan’s abrupt closure, picking up service for low-income seniors

The Northern Kentucky Area Development District (NKADD) received a call on that Handivan would cease providing transportation service for a critical program for low-income seniors managed by NKADD on November 30.

NKADD immediately contacted TANK for support.

Recognizing the importance of continuing services for these seniors in need, TANK staff quickly worked with NKADD to begin providing these trips by Monday, December 3. These trips are mostly for medical purposes and are provided to seniors without other affordable transportation options.

“It’s not the first time TANK has stepped in to assist with an urgent transportation need,” stated Lisa Cooper, NKADD Executive Director.


“When Senior Services of Northern Kentucky went out of business in 2015, a critical senior transportation need was going to be left unmet. TANK stepped in and quickly developed a plan to meet this need. That program has been running for just over 3 years and will now benefit even more seniors – those in our case management program.”

When Senior Services of Northern Kentucky ceased operations in 2015, TANK worked with Boone, Campbell and Kenton counties to set up a service to provide door-to-door service for seniors. Working cooperatively, the counties, TANK, NKADD and later OKI became partners in funding TANK’s Northern Kentucky Senior Transportation Program, which carried hundreds of seniors last year.

For TANK, it’s all about mission, says Andrew Aiello, TANK General Manager. “Our community has found that we are a willing partner in addressing critical transportation needs in Northern Kentucky. As a mission-based organization with a goal of serving the transportation needs of the public, we take great responsibility in finding ways to solve problems and provide cost-effective benefits to the community.”

TANK was able to incorporate many of the Handivan trips into the existing Northern Kentucky Senior Transportation program and funding model – requiring no additional financial contribution from the county governments that help to fund TANK.

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