A nonprofit publication of the Kentucky Center for Public Service Journalism

McDonald’s, franchisees to invest $124M in KY to modernize 200 local restaurants, offer technology


McDonald’s has announced that the company and its franchisees are investing approximately $124 million in the state of Kentucky throughout 2018 and 2019 on the construction and modernization of approximately 200 McDonald’s restaurants, transforming the customer experience inside and outside the restaurant.

In total, McDonald’s and franchisees are investing $6 billion to modernize most U.S. restaurants by 2020, including most restaurants in Kentucky.

 

With this significant construction investment, the transformed restaurants will feature: 

·  Modernized dining rooms with globally and locally inspired décor, new furniture and refreshed exterior designs

·  Enhanced customer experience with digital self-order kiosks that make ordering and paying for a meal easier. Kiosks empower guests to browse the menu, find options and tailor their meal just the way they want. 

·  Remodeled counters allow for Table Service that offers guests the opportunity to relax while their food is being made 

·  Bright and easy-to-read digital menu boards inside and at the drive-thru

·  New designated parking spots for curbside pick-up through Mobile Order & Pay

·  Expanded McCafé counters and larger display cases
 
“We’re working to build a better McDonald’s across the state of Kentucky, and we’re proud of the investment that we’re making in our neighborhoods long-term,” said Perry Krause, whose family owns and operates several McDonald’s restaurants in the Louisville area.

McCafe

“Our modernization not only brings a new, convenient, comfortable experience for our customers in the Bluegrass, but it also supports local architecture, engineering and construction jobs across our state.”
 
“In Kentucky, the food and beverage industry is a pillar of employment and economic activity. Numerous national and international food and beverage companies are headquartered in the commonwealth and, due to our gateway location between the U.S. South and Midwest, Kentucky is a prime location for manufacturing and distribution,” said Vivek Sarin, executive officer of the Kentucky Cabinet for Economic Development.

“With over 250 restaurants and 15,000-plus employees in the state, McDonald’s makes a tremendous impact collectively and, importantly, brings jobs and corporate investment to cities across the state. We welcome the company and franchisees’ current and planned investment throughout Kentucky.”
 
In addition to the investments to modernize the restaurant, McDonald’s has also introduced McDelivery with Uber Eats at more than 5,000 U.S. restaurants.

From McDonald’s


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