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Fidelity expands partnership with Education at Work to grow student-employee talent pipeline at NKU

Fidelity Investments has created 40 part-time student jobs on Northern Kentucky University’s campus as an expansion to its four-year partnership with Education at Work (EAW).

The global financial services company partnered with Education at Work in 2013 to bring a collegiate workforce onto its Covington location through EAW’s on-site staffing model. Since the partnership’s inception, it has seen a 74% post-graduation full-time job placement rate of Education at Work student-employees.

“Our partnership with EAW has provided Fidelity with a unique opportunity to extend our talent pipeline directly to students at colleges and universities across the Tri-state,” says Mark Scheid, senior vice president, Fidelity Workplace Investing. “Collaborating with EAW and NKU to build out the on-campus contact center takes it to the next level, creating more flexibility for students to transition between classes and work. Ultimately, we are excited to prepare more students for post-grad careers and potentially recruit these same students for full-time roles at Fidelity.”

Student-employees at the NKU contact center will learn professional communication skills including business writing, problem solving and how to multi-task while managing inbound customer inquiries

Each EAW student-employee at the NKU campus contact center earns an hourly wage and has the opportunity to earn up to an additional $5,250 in tuition assistance per year through EAW’s tuition assistance program. To date, EAW student-employees working on-site for Fidelity have earned $550,000 in tuition assistance and $1,020,000 in wages.

Fidelity is EAW’s second on-campus partner at NKU since the grand opening of the campus center in October 2016.

“NKU is pleased to partner with Education at Work and Fidelity in offering additional real-life experiences for our students,” says Kimberly Scranage, NKU vice president for enrollment and degree management. “We know that one obstacle to a student’s success is often financial. This is yet another example of how NKU works daily to put our students first and help them to succeed.”

EAW is an affiliate of USA Funds, an Indianapolis-based nonprofit organization that supports Completion With a Purpose, enhancing student success in college and careers. EAW is the first non-profit in the business process outsourcing industry, and is committed to helping college students graduate with less debt and more professional skills through innovative partnerships with clients and universities like Fidelity and NKU.

Since Education at Work’s inception in 2012, EAW student-employees across the country have earned at total of over $3.2 million in tuition assistance and $13.1 million in wages.

“With the support of Fidelity Investments, we have an opportunity to expand our partnership at Northern Kentucky University and continue to produce career-ready students,” says Dave Dougherty, chairman and founder of EAW. “Not only are these students filling Fidelity’s talent pipeline post-graduation, they are graduating with significantly less student loan debt.”

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