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United Airlines debuts first-of-its-kind CRJ-550 at Cincinnati/Northern Kentucky International Airport


United Airlines’ newest addition to its fleet, the Bombardier CRJ-550, made its official debut in Northern Kentucky Thursday.

During a stop at Cincinnati/Northern Kentucky International Airport (CVG), United executives highlighted the unique features of the world’s only 50-seat, two-cabin aircraft. United’s new CRJ-550 is the first aircraft to offer true first-class seating on a regional jet.

“The CRJ-550 is unlike any other aircraft in the world,” said Sarah Murphy, United’s senior vice president of United Express. “We created the only three-cabin 50-seat aircraft to offer customers unprecedented comfort and service as they travel throughout United’s global route network.”

The CRJ-550 was developed with United’s business customers in mind, many of whom travel between airports like Cincinnati/Northern Kentucky International Airport and United’s hub in Chicago, with additional routes coming soon.

The CRJ-550 aircraft features more legroom, storage and amenities than any other regional aircraft flying today. Premium amenities on the aircraft include:

• A self-serve refreshment center for United First customers featuring a wide assortment of snacks and beverages.

• Space for every customer to bring a roller bag on board.

•  More overall legroom per seat than any other 50-seat aircraft flown by a U.S. airline.

• The ability to stay connected while in flight with United Wi-Fi.

Additionally, customers can view their seat before they buy using the innovative virtual seat map.

Seat views are available for all on-board seating including Economy Plus and Economy cabin – both window and aisle seats. The new virtual seat map provides a walkthrough of the United First Class refreshment center and the suitcase cabinets and overhead bins.

Once a traveler finds and selects the seat they want, they can continue with their booking.

Currently, this map offering is only available on United.com for flights on the CRJ-550, with other United aircraft to come soon.

 Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, this year United:

• Announced that MileagePlus award miles will never expire
• Gave Economy customers a choice of complimentary snacks on domestic flights
• Made DIRECTV free for every customer on more than 200 aircraft
• Released a new version of the award-winning, most downloaded app in the airline industry
• Launched a new tool called ConnectionSaver, dedicated to improving the experience for customers with connecting flights
• Partnered with CLEAR on free or discounted memberships for MileagePlus members
• Announced PlusPoints, new upgrade benefits for MileagePlus Premier members
• And introduced products in its amenity kits made exclusively for the airline by luxury skincare line Sunday Riley.

For more information on United Airlines, click here.

United Airlines


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