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Tech repair services uBreakiFix opens second location in NKY in Newport; have location in Florence


Tech repair brand uBreakiFix opened its newest location, uBreakiFix Newport, at 52 Carothers Road. 

uBreakiFix services anything with a power button, including smartphones, game consoles, tablets, computers, drones, hoverboards, and everything in between. To date, uBreakiFix has completed more than 5 million repairs. While common fixes include cracked screens, software issues, and camera issues, the brand offers support for most technical problems on any electronic device, regardless of make or model. 

Through strategic partnerships with leading technology companies, including Samsung and Google, uBreakiFix provides Samsung Galaxy customers and Google Pixel and Pixelbook customers with manufacturer-backed, same-day repair services using genuine parts. Through the partnership with Samsung, Galaxy owners can get in and out-of-warranty repairs at more than 350 locations nationwide, with most repairs completed in two hours or less.

uBreakiFix Newport is the second location for Chris and Victoria Conlin, who also own a store in Florence, Kentucky.

“As Northern Kentucky natives, we could not love the Newport area more,” Chris Conlin said. “We are thrilled to offer top-of-the-line repairs to this growing neighborhood and feel confident that our services will exceed the needs of our customers. It’s our joy to introduce a company like uBreakiFix to our favorite community.” 

uBreakiFix was founded in 2009 by millennial duo Justin Wetherill and David Reiff, who later partnered with Eddie Trujillo to transition their Internet-based brand to a brick and mortar model. By offering convenience, accessibility, and unparalleled customer service, uBreakiFix filled a gap in the repair marketplace and has since emerged as an industry leader in growth, service offerings, and authorized partnerships. In 2018, Wetherill was inducted into the Forbes Technology Council, and uBreakiFix earned a top spot on Entrepreneur’s Franchise 500® list, ranking #18 overall, #1 in the Electronics Repair category, and #1 on the Top New Franchises list.

uBreakiFix has more than 500 locations open across the U.S. and Canada. The brand opened nearly 130 new stores in 2018 and plans to increase growth in 2019. For more information on uBreakiFix franchising, visit http://ubreakifix.com/franchising.

“At uBreakiFix, our goal is to take the hassle of a broken device and create the most positive, convenient experience possible for our customers,” Wetherill said. “We are a customer service company first, and a tech repair company second. As we expand into Newport, we look forward to becoming the trusted resource to keep consumers and businesses connected to the things and people who matter most.”


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