The Cincinnati/Northern Kentucky International Airport (CVG) had a strong showing in Travel Weekly’s Magellan Awards for the third year in a row representing the only airport to receive a gold award.
In fact, CVG was honored with two gold awards, and one silver award in the following categories:
· GOLD: Social Media – #ProjectGratitude
· GOLD: Special Needs – Miniature therapy horse program
· SILVER: Special Needs – Terminal videos
The gold award in Social Media highlights CVG’s dedication to its mission to provide passengers an unforgettably positive experience. To celebrate its 70th anniversary, CVG is performing 70 acts of gratitude throughout 2017 to surprise and delight travelers, and thank them for choosing CVG.
All is documented on CVG’s social media channels.
https://www.facebook.com/flyCVG/videos/10159190987485015/
Winning the gold award in the Special Needs category is a nod to CVG’s partnership with Seven Oaks Farm to bring miniature therapy horses to the airport’s Terminal twice a month. Simply put, the program eases passengers’ anxiety and puts smiles on faces.
The silver award in Special Needs recognizes CVG’s effort to make travel by air stress free and available to all. The Terminal videos are located on CVG’s website to allow travelers to watch the videos prior to their flight in order to easily navigate various areas of the airport. The videos have a special accessibility feature for visual and hearing impaired individuals.
A welcome to bring a smile to your face
Each year, Travel Weekly receives entries from around the world, and awards those who represent the best in the travel industry in a broad range of industry segments including hotels, online travel services, airlines, airports and more.
“We’re honored to be placed among the top performers in the travel industry,” said Candace McGraw, chief executive officer, Cincinnati/Northern Kentucky International Airport. “This type of recognition validates our hard work and innovative strategies we’re implementing.”
Travel Weekly Magellan Awards are judged every year by top travel industry professionals such as Peter Greenberg, Colleen Kelly and Johnny Jet.
